“The hotel's proximity to the train station made exploring Zermatt effortless!”view full review
Arca Aparthotel & Spa is a 3-star Zermatt hotel featuring wellness amenities such as an indoor brine pool and an aroma steam bath. Guests can enjoy spacious rooms with balconies overlooking the Matterhorn or the Mischabel mountain range.
Rooms & Amenities
The hotel hosts 26 spacious rooms that include kitchenettes, offering guests the flexibility to prepare their own meals. Each room features a balcony with mountain views and amenities such as a flat-screen TV and free WiFi.
Dining & Nearby Options
Dining options include a free breakfast buffet offered daily. Guests can also explore nearby restaurants like Restaurant Casa Rustica and Restaurant Chez Heini, both located within 0.5 km.
Leisure & Wellness
The wellness area includes a Finnish sauna, Kneipp basin, and steam bath, ideal for relaxation after outdoor activities. Arca Aparthotel & Spa also provides recreational amenities such as an outdoor tennis court and table tennis.
Services & Local Area
For convenience, the hotel features a complimentary area shuttle and multilingual staff at the front desk. Nearby attractions include the Matterhorn Museum and Parish Church of St. Mauritius, within 1 km.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comprehensive guide to transport options for seamless travel
City Centre
Zermatt2000 ft
Airports
Sion (SIR)
47.8
mi
Agno (LUG)
100.5
mi
Train
Zermatt railway station1000 ft
Train400 ft
Bus
Bus stop
7.0
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Revitalizing Spa
“The heated saltwater pool provided a relaxing retreat after a day on the slopes, with soothing jets that eased my tired muscles.” view full review
Convenient Kitchenette
“The well-equipped kitchenette allowed me to prepare quick meals effortlessly, making it perfect for family bonding time after skiing.” view full review
Fun Play Area
“The games room was a good surprise for my kids, featuring pool tables and table football to keep them entertained.” view full review
Spacious Loft
“The unique loft room setup made our family stay enjoyable, with enough space for everyone to relax comfortably and enjoy the stunning views.” view full review
I had a great stay at this hotel which was conveniently located near the train station and main attractions. The room I stayed in was cozy and offered breathtaking views of the Matterhorn, truly making my experience special. The facilities, especially the spa and pool, provided a nice way to relax after a day outdoors. However, the dining options were a bit underwhelming and service could improve significantly, especially in terms of staff attentiveness.
Rooms
9.0
The room was cozy and had breathtaking views of the Matterhorn, giving me a warm and inviting feeling during my stay.
Service
6.0
While some staff were friendly, I encountered occasions where attentiveness was lacking, particularly when requesting information about dining options. A bit more training on customer engagement would go a long way.
Location
10.0
The location is fantastic, just a short walk from the train station and close to grocery stores, making it easy to get around and stock up on supplies.
Dining
5.0
Breakfast was decent but felt a bit plain compared to what I hoped for, with room for improvement in variety and presentation.
Facilities
8.0
The spa and wellness area were wonderful, with a well-maintained pool and relaxing amenities that enhanced my stay greatly.
Jeremiah
United States,
December
2024
7.0/10
Overall, my stay was mostly enjoyable with spacious rooms and a relaxing spa area. The dining experience, however, left much to be desired due to inconsistent service and ridiculous charges for tap water. The location was perfect, allowing for easy access to the town. I would suggest improvements in the restaurant's management to enhance the overall experience.
Rooms
8.0
The rooms were spacious and clean, featuring large balconies with stunning views of the Matterhorn. Our suite even had a handy kitchenette, perfect for families.
Service
5.0
The service varied widely; while some staff were friendly and helpful, the restaurant service was chaotic and disappointing.
Location
9.0
The location was excellent, just a short walk from the train station and close to shops, yet in a quiet area which made a huge difference.
Dining
5.0
Dining was a mixed bag; breakfast was decent, but dinner service was slow and charging for tap water felt outrageous. Not the best dining experience overall.
Facilities
9.0
The spa and wellness facilities were a highlight, providing a great way to unwind after a long day outdoors.
Walter
United States,
November
2024
9.4/10
I had an incredible stay in Zermatt at this charming hotel! The highlight was definitely the breathtaking view of the Matterhorn from my balcony, which made every moment special. The rooms were modern and extremely comfortable, providing a cozy retreat after a day of exploring. The only downside was the Wi-Fi, which was frustratingly weak. Overall, I would highly recommend this hotel for a relaxing getaway!
Rooms
9.0
The room was spacious, modern, and offered an amazing view of the Matterhorn. It was a cozy spot to relax in, especially when the snow fell outside.
Service
10.0
The service was truly outstanding. Every member of the staff, from reception to the dining area, was genuinely nice and attentive, making me feel right at home.
Location
9.0
The hotel was conveniently located just a short walk from the train station, making it easy to get around. It was also peaceful and provided a nice escape from the busier areas of town.
Dining
10.0
The breakfast spread was incredible! There was a wide selection of items, particularly the cheese selection, which was impressive. I looked forward to starting my day with such delicious offerings.
Facilities
9.0
The spa facilities were wonderful, with a nice pool and sauna that really helped me unwind after a day of skiing. It was the perfect way to relax!
Nick
United States,
October
2024
9.4/10
The Alpen Resort offers an unforgettable experience with incredible views of the Matterhorn and a peaceful atmosphere perfect for unwinding after a day of skiing. The staff goes above and beyond to make your stay enjoyable, and the wellness facilities are top-notch. However, while the breakfasts are varied and satisfying, I felt that the hot options could be improved for a more robust dining experience.
Rooms
10.0
The accommodations were extremely spacious with a super king-sized bed and a cozy sitting area, allowing for comfort after long days of skiing.
Service
10.0
The team truly made our stay special, from the thoughtful welcome drink upon arrival to their attentive service throughout our stay.
Location
10.0
The location is fantastic, just a short walk from the train station and close to shops, making it super convenient for both relaxation and exploring Zermatt.
Dining
8.0
The breakfast was delightful, with plenty of choices to kickstart the day, although I would have liked a few more hot options.
Facilities
9.0
The spa area was a highlight, especially the brine pool that was perfect for unwinding after active days. The ski room with lockers and heaters added to the overall convenience.
Arthur
United States,
October
2024
9.0/10
We had an incredible stay at this hotel, with breathtaking views of the Matterhorn right from our room's balcony. The spacious accommodations, complete with a kitchenette, were perfect for our family. The staff went out of their way to make us feel welcome, and we enjoyed the delicious breakfast options. However, the dining service could use some improvement in terms of variety. Overall, it was a memorable experience that we would highly recommend.
Rooms
10.0
Our room was well designed, offering great comfort with a huge balcony overlooking the Matterhorn. It was spacious and equipped with a practical kitchenette, making it easy to wash and dry our clothes.
Service
9.0
The service was fantastic; the staff were kind and helpful, providing great information. They even offered a free shuttle to the train station, which was super convenient for us.
Location
10.0
The hotel's location is amazing, just a short walk from the train station and close to local amenities like a supermarket for fresh food. It made exploring the area incredibly easy.
Dining
7.0
While breakfast was wonderful, offering a good selection, I felt like there could have been more variety in the choices available.
Facilities
9.0
The hotel features relaxing spa and wellness facilities, including a brine pool and saunas, perfect for unwinding after a day of activities.