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From221US$ /night
Check-in
21Dec2025Select date
Check-out
22Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Spissstrasse 42, Zermatt, Switzerland, 3920
-
Steps from the Matterhorn Museum
Perfect
9.1
9.7
/10
4.3
4.7
/5

Arca Aparthotel & Spa, a 3-star Zermatt hotel rated 9.1/10 on Booking.com, features wellness amenities including an indoor brine pool and sauna. Guests can enjoy spacious rooms with terraces or balconies overlooking the Matterhorn and relaxed dining options.

Rooms & Amenities

The Arca Aparthotel & Spa offers 26 spacious and comfortably furnished rooms, each with a terrace or balcony providing views of the Matterhorn or Mischabel mountain range. In-room amenities include kitchenettes with refrigerators, flat-screen TVs, and free WiFi.

Dining & Nearby Options

Dining options include a breakfast buffet, while guests may also choose from several nearby restaurants such as Casa Rustica and Gusto Matto, all within 0.5 km. The hotel provides common areas including a garden for guest relaxation.

Wellness & Leisure

The wellness area at Arca Aparthotel includes a heated brine swimming pool, Finnish sauna, aroma steam bath, and Kneipp basin. Guests can unwind in the relaxation area or indulge in available massage treatments.

Services & Local Area

For convenience, Arca Aparthotel & Spa provides a complimentary area shuttle service to nearby attractions such as the Matterhorn Museum, just 1 km away. Public transport options include the Untere Matten bus stop, located a minute's walk from the property.

“In my opinion, this Zermatt hotel understands its priorities: Matterhorn views from well-equipped rooms, a luxurious spa, and a location close to both the station and slopes. I think its blend of wellness and convenience makes it a standout choice, particularly for families wanting both activity and relaxation. I believe the breakfast gets high marks too.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Apartment
2 persons
40 m² 
1 King-size bed
Coffee machine
Heating
Deluxe Suite Matterhorn View
2 persons
42 m² 
3 Single beds
Coffee machine
Heating
Two-Bedroom Apartment Matterhorn view
2 persons
34 m² 
2 Single beds
Coffee machine
Heating
Studio North
2 persons
24 m² 
2 Single beds
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid shuttle service
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Outdoor dining area
  • Picnic area/ Tables
  • Packed lunches

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Toys

Spa & Leisure

  • Saltwater pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Parquet floor
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Location

Spissstrasse 42, Zermatt, Switzerland, 3920
Map view
Spissstrasse 42, Zermatt, Switzerland, 3920
Nearby
Stellisee 3920 Zermatt
Stellisee
570 m
Hohbalmen
280 m
Castor Mountain
280 m
Denner Partner
90 m
Murmeli Brunnen
280 m
Restaurants
Take it Doner
910 m
Oberdorfstrasse 24
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
10 minutes walking
The museum showcases Zermatt's rich history, including exhibits on its alpine culture and the iconic Matterhorn.
Mountaineer's Cemetery
11 minutes walking
A serene memorial honoring climbers lost in the region, featuring poignant tombstones and beautiful mountain views.
St Peter's English Church
10 minutes walking
A charming church known for its beautiful stained glass windows, offering a peaceful spot for reflection.
Photopoint Kirchbrucke bridge
10 minutes walking
A stunning viewpoint perfect for photos of the Matterhorn, making it a must-visit for photographers.
Hiking Trails
30 minutes walking
Extensive trails offer stunning views for hikers of all levels. Rentals for hiking gear are available in town.
Forest Fun-Park Zermatt
20 minutes walking
An adventure park featuring zip lines and obstacle courses. Great for families looking for outdoor fun.
Spa Services at the Hotel
0 minutes
A variety of wellness treatments are available for guests, ensuring relaxation after a day of exploration.
Skiing at Gornergrat
35 minutes driving
Challenging slopes and breathtaking views await thrill-seekers. Ski passes must be purchased in advance.
Take it Doner
11 minutes walking
Offers delicious Turkish wraps and kebabs in a casual setting. Perfect for a quick and tasty meal.
Parish Church of St. Mauritius
11 minutes walking
Nearby cozy dining spot specializing in traditional Swiss cuisine. Reservations are recommended on weekends.
Hirschgarten
10 minutes walking
A charming restaurant with local dishes and a lovely garden terrace. Great ambiance for couples.
Zermatt's Live Music Venues
10 minutes walking
Various venues host live music events, featuring local bands and cultural performances for all ages.
Cinema Zermatt
10 minutes walking
Shows a mix of international and local films. Family-friendly programming makes it a fun choice for all.

Getting around
City Centre
Zermatt8 min  ·  600 m
Airports
Sion Airport (SIR)116 min  ·  76.9 km
Agno Airport (LUG)243 min  ·  161.7 km
Train
Zermatt railway station4 min  ·  300 m
Train2 min  ·  100 m
Bus
Bus stop17 min  ·  11.2 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
9.1
9.1/10 based on 1051 reviews
Martin
United States, December  2024
7.6/10

I had a great stay at this hotel which was conveniently located near the train station and main attractions. The room I stayed in was cozy and offered breathtaking views of the Matterhorn, truly making my experience special. The facilities, especially the spa and pool, provided a nice way to relax after a day outdoors. However, the dining options were a bit underwhelming and service could improve significantly, especially in terms of staff attentiveness.

Rooms
9.0
The room was cozy and had breathtaking views of the Matterhorn, giving me a warm and inviting feeling during my stay.
Service
6.0
While some staff were friendly, I encountered occasions where attentiveness was lacking, particularly when requesting information about dining options. A bit more training on customer engagement would go a long way.
Location
10.0
The location is fantastic, just a short walk from the train station and close to grocery stores, making it easy to get around and stock up on supplies.
Dining
5.0
Breakfast was decent but felt a bit plain compared to what I hoped for, with room for improvement in variety and presentation.
Facilities
8.0
The spa and wellness area were wonderful, with a well-maintained pool and relaxing amenities that enhanced my stay greatly.
Jeremiah
United States, December  2024
7.0/10

Overall, my stay was mostly enjoyable with spacious rooms and a relaxing spa area. The dining experience, however, left much to be desired due to inconsistent service and ridiculous charges for tap water. The location was perfect, allowing for easy access to the town. I would suggest improvements in the restaurant's management to enhance the overall experience.

Rooms
8.0
The rooms were spacious and clean, featuring large balconies with stunning views of the Matterhorn. Our suite even had a handy kitchenette, perfect for families.
Service
5.0
The service varied widely; while some staff were friendly and helpful, the restaurant service was chaotic and disappointing.
Location
9.0
The location was excellent, just a short walk from the train station and close to shops, yet in a quiet area which made a huge difference.
Dining
5.0
Dining was a mixed bag; breakfast was decent, but dinner service was slow and charging for tap water felt outrageous. Not the best dining experience overall.
Facilities
9.0
The spa and wellness facilities were a highlight, providing a great way to unwind after a long day outdoors.
Walter
United States, November  2024
9.4/10

I had an incredible stay in Zermatt at this charming hotel! The highlight was definitely the breathtaking view of the Matterhorn from my balcony, which made every moment special. The rooms were modern and extremely comfortable, providing a cozy retreat after a day of exploring. The only downside was the Wi-Fi, which was frustratingly weak. Overall, I would highly recommend this hotel for a relaxing getaway!

Rooms
9.0
The room was spacious, modern, and offered an amazing view of the Matterhorn. It was a cozy spot to relax in, especially when the snow fell outside.
Service
10.0
The service was truly outstanding. Every member of the staff, from reception to the dining area, was genuinely nice and attentive, making me feel right at home.
Location
9.0
The hotel was conveniently located just a short walk from the train station, making it easy to get around. It was also peaceful and provided a nice escape from the busier areas of town.
Dining
10.0
The breakfast spread was incredible! There was a wide selection of items, particularly the cheese selection, which was impressive. I looked forward to starting my day with such delicious offerings.
Facilities
9.0
The spa facilities were wonderful, with a nice pool and sauna that really helped me unwind after a day of skiing. It was the perfect way to relax!
Nick
United States, October  2024
9.4/10

The Alpen Resort offers an unforgettable experience with incredible views of the Matterhorn and a peaceful atmosphere perfect for unwinding after a day of skiing. The staff goes above and beyond to make your stay enjoyable, and the wellness facilities are top-notch. However, while the breakfasts are varied and satisfying, I felt that the hot options could be improved for a more robust dining experience.

Rooms
10.0
The accommodations were extremely spacious with a super king-sized bed and a cozy sitting area, allowing for comfort after long days of skiing.
Service
10.0
The team truly made our stay special, from the thoughtful welcome drink upon arrival to their attentive service throughout our stay.
Location
10.0
The location is fantastic, just a short walk from the train station and close to shops, making it super convenient for both relaxation and exploring Zermatt.
Dining
8.0
The breakfast was delightful, with plenty of choices to kickstart the day, although I would have liked a few more hot options.
Facilities
9.0
The spa area was a highlight, especially the brine pool that was perfect for unwinding after active days. The ski room with lockers and heaters added to the overall convenience.
Arthur
United States, October  2024
9.0/10

We had an incredible stay at this hotel, with breathtaking views of the Matterhorn right from our room's balcony. The spacious accommodations, complete with a kitchenette, were perfect for our family. The staff went out of their way to make us feel welcome, and we enjoyed the delicious breakfast options. However, the dining service could use some improvement in terms of variety. Overall, it was a memorable experience that we would highly recommend.

Rooms
10.0
Our room was well designed, offering great comfort with a huge balcony overlooking the Matterhorn. It was spacious and equipped with a practical kitchenette, making it easy to wash and dry our clothes.
Service
9.0
The service was fantastic; the staff were kind and helpful, providing great information. They even offered a free shuttle to the train station, which was super convenient for us.
Location
10.0
The hotel's location is amazing, just a short walk from the train station and close to local amenities like a supermarket for fresh food. It made exploring the area incredibly easy.
Dining
7.0
While breakfast was wonderful, offering a good selection, I felt like there could have been more variety in the choices available.
Facilities
9.0
The hotel features relaxing spa and wellness facilities, including a brine pool and saunas, perfect for unwinding after a day of activities.
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
At the hotel Arca Aparthotel & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Czech, Russian, Slovak
Number of rooms:
17
Former name
Arca Residence & Spa Zermatt
FAQs
About Arca Aparthotel & Spa
What is the distance from Arca Aparthotel & Spa to the center of Zermatt?
The hotel is located approximately 0.5 km from the center of Zermatt.
How far is the nearest airport from Arca Aparthotel & Spa?
The hotel is 80 km from Sion airport.
What wellness facilities are available at Arca Aparthotel & Spa?
The hotel features a heated brine swimming pool, sauna, steam bath, and spa services.
What room amenities can guests expect at Arca Aparthotel & Spa?
All rooms are equipped with a kitchenette, flat-screen TV, and balcony with mountain views.
Where can guests dine near Arca Aparthotel & Spa?
Nearby restaurants include Restaurant Casa Rustica, Gusto Matto, Berghof, Excelsior, Restaurant Veranda, and Alpenhof, all within 0.5 km.
What time can guests check in and out of Arca Aparthotel & Spa?
Check-in is from 15:00 and check-out is by 11:30.
Which activities are offered at Arca Aparthotel & Spa?
Guests can enjoy activities such as skiing, hiking, cycling, and table tennis.
Are there family-friendly amenities at Arca Aparthotel & Spa?
The hotel offers babysitting services, board games, and outdoor activities for children.
What services are provided for guests at Arca Aparthotel & Spa?
The hotel offers complimentary Wi-Fi, luggage storage, and a 24-hour security service.
Is there any smoking area at Arca Aparthotel & Spa?
The hotel maintains a strict no smoking policy on-site.
Can guests utilize the wellness facilities on the day of their arrival or departure at Arca Aparthotel & Spa?
Guests are welcome to utilize the wellness and pool facilities before check-in and after check-out.
Is breakfast included at Arca Aparthotel & Spa?
A complimentary breakfast buffet is served every morning.

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